Our commitment
Ascend Capital Lending respects your privacy. This policy explains what information ACLending.co collects, why it is collected, how it may be used, and the choices available to you.
This website provides general mortgage and financing information. Submitting a website form is not a loan application, credit authorization, approval, Loan Estimate, commitment to lend, or guarantee of terms.
Information you choose to provide
Depending on the form you use, we may collect:
- Your name, email address, and telephone number
- Your preferred contact method and best time to reach you
- Your financing goal, property type, market, and anticipated timeline
- General income-category and estimated credit-range information
- Questions, messages, and other details you voluntarily submit
Do not submit Social Security numbers, bank-account numbers, passwords, complete financial statements, or other highly sensitive documents through these website forms. Bill will provide a secure method if sensitive documentation is needed later.
How information is used
Information submitted through this website may be used to:
- Respond to your inquiry and contact you as requested
- Organize your stated goals and identify questions worth discussing
- Provide educational information or a personal follow-up
- Help identify a possible realtor connection when requested
- Maintain business records, protect the website, prevent abuse, and comply with legal obligations
We do not sell personal information submitted through these website forms.
Website hosting and service providers
ACLending.co may use service providers to host the website, process form submissions, filter spam, deliver notifications, maintain records, and support website security. When hosted on Netlify, form submissions are processed through Netlify Forms and may be screened by Netlify's spam-protection systems. These providers process information according to their own terms and privacy practices.
You can review Netlify's privacy statement for more information about its practices.
Sharing and disclosure
Information may be shared with service providers that support this website or with appropriate lending, real-estate, compliance, legal, or operational professionals when necessary to respond to your request and permitted by law. Information may also be disclosed when required by law, to protect legal rights, or to investigate fraud, abuse, or security concerns.
Retention and security
Information is retained only as reasonably necessary for the purposes described above, legitimate business and recordkeeping needs, and applicable legal obligations. Reasonable administrative and technical safeguards are used, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may ask to review, correct, or delete information you submitted through this website, subject to legal and record-retention requirements. You may also ask not to receive further non-required communications. To make a request, email bill@aclending.co or call 850.583.1555.
Children's privacy
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children through these forms.
External websites and policy updates
This website contains links to third-party websites. Their privacy practices are governed by their own policies. We may update this policy as the website, service providers, or legal requirements change. The effective date above identifies the current version.
Contact
Questions about this policy may be directed to Bill Rance at bill@aclending.co or 850.583.1555.